Our Response to COVID-19
As we continue to all do our parts in observing physical distancing to flatten the curve, we understand that this way of life has become our new normal.
Still, many of us rely on mobility as a necessity for work and to keep our family safe and healthy. That is why, as a provider of mobility, we are resuming concierge services, with limited availability, starting Monday, May 4th. Our Concierge team has implemented a number of precautionary measures during our pre- and post-flip vehicle preparations to ensure maximum health and safety during this time. You can schedule your next flip now through the Portfolio by OpenRoad mobile app.
To support our healthcare professionals mobility needs, we've also created a supported pricing to assist the medical staff on our frontlines. #Thankyou.
- Protective Equipment — All of our Concierges wear mandatory personal protective equipment such as facial masks and gloves while preparing your vehicle and during a delivery.
- Surfaces — All interior and exterior surfaces of our vehicles will be disinfected in great detail before and after every flip.
- Keys — Key fobs will be wiped down and sanitized before your delivery.
- Contactless — For the safety of our Members and our Concierges, we will leave the disinfected key in your vehicle for you to pick up, to maintain a contactless delivery. We ask that you leave your current key in your center console for our Concierges to pick up.
Essential Service Workers Support
To further support our community and the workers who are working hard to keep us all safe, Portfolio by OpenRoad is waiving the one-time $999 activation fee for all healthcare and frontline workers, using code #ThankYou.
Always Here for You
If you have any questions, please do not hesitate to reach out to us.